Why choose Vet-Tech Solutions?
With nationwide and international coverage our dedicated team are ready to service and repair all makes of anaesthetic systems at your premises.
Maintainance Support Includes:
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Full Anaesthetic machine service
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Vaporiser validation testing and certification
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Extensive stock of service exchange vaporisers available
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1-5 year service contracts offering savings and fixed pricing
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Veterinary Equipment Servicing
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On-site oxygen concentrator servicing and purity testing
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Servicing and Certification
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Warm air recovery system
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Airshowers
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Autoclave
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Containment Isolators
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Downdraft Tables
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Safety/Containment cabinets
View Case Study
TRAINED ENGINEERS We have a pool of Engineers all trained to the highest Standard to carry out servicing on various items of equipment. Having a Pool enables us to Schedule in routine Maintenance Visits easier and respond quicker to any emergency Calls that may arise. Turnaround time within 24 hours. They are all employed 100 per cent by VTS and when not out on service calls they are involved in the workshop with Manufacture and assembly of Equipment so knowing the complete workings of systems.
SERVICE REPORTS Each System will have a Report Sheet provided showing what was carried out at the time of the Service and any recommendations noted. Before leaving the Engineer will talk you through the Reports. The Records are then available on hand for any Health and Safety Audits. The Engineer will place various Stickers on the System showing date the System has been Serviced and when it is due next. All will have Signatures on them again covering traceability.
SERVICE RECORDS We hold all the Information of the Systems we Service and will make Contact when the Servicing is becoming due. A Mail is sent out as a reminder showing the Systems we have logged on our Database. This includes Make, Model and Serial Number references. Once a PO is issued we get the Service Visits booked in with an agreeable Date suitable for all.
HOLISTIC APPROACH Every part of the System is Serviced and checked. This includes all Chambers and Circulatory items.
VAPORISER SERVICING For the Vaporiser there are 2 Options available
Option 1: The service exchange vaporiser we offer will replace your current vaporiser with a fully serviced and calibrated vaporiser. All perishable items are replaced inside, the unit is fully pressure and function tested and finally re-calibrated to make sure it meets the manufacturers tolerances. The service exchange vaporiser is virtually new and comes with a 1yr warranty.
Option 2: A vaporiser on-site validation check is where the engineer will come on-site and test the vaporiser with specialist equipment to see if it still meets the manufacturers tolerances. No components will be changed during this procedure and no calibration is carried out. Please note we have a huge stock of service exchange vaporisers. So should your vaporiser fail, a replacement can be shipped the same day to minimise down time.
REPLACEMENT PARTS All consumable and minor parts are included in the Service price. No surprises later once we have left. No hidden extras. No major parts fitted without prior notice and knowledge.
C02 SYSTEMS Again we will Service your C02 Systems in the same manner and carry out a thorough In depth check . Giving the nature of this type of Equipment a routine regular Service is vital for a smooth running System.
PROFESSIONAL SERVICE Our Engineers are always polite, professional, friendly and discrete given the Industry in which they work. Always guaranteed to turn up on the Date agreed.
BIO SECURITY We rigidly follow all Clean Rules as set out in each Establishment. We will never contravene any Bio Security what so ever. 48 Hours clean means 48 hours clean. Tools can be sent ahead of visit for Cleaning purposes. 3 and 5 year Contracts available all designed to save you on costs. Please just ask for details and we will get back to you with details or ask for a visit to discuss your requirements personally.
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Vet-Tech offers a competitively priced, comprehensive in-house and on-site service, with a team of friendly, helpful and knowledgeable engineers. Free quoting service, price quoted is the price you pay, with no hidden charges**
Whenever service is needed and parts are required, minimizing downtime is a critical objective. As we are the supplier, distributor and also manufacturer this means we are able to provide and deliver spare replacement parts in a much shorter lead time than some other companies.
The combination of predictive maintenance, historical data and geo-specific proximity assures our customers that parts and labor are available whenever service is scheduled.
Our Service Coordinator is on hand to assist and coordinates any technical queries and schedule site visits for customers. As a company, we are customer service driven and aim to do all we can to provide the best possible solution from start to finish.
Following your service visit your equipment will be logged on our comprehensive database offering full traceability and a convenient annual service reminder system.
** Should major additional parts be required to bring you system to full working order we will request confirmation before fitting and agree costs