Experienced service engineers ready to assist with your requirements

Maintenance Support Includes:

• Full Anaesthetic machine service
  • Vaporiser validation testing and certification
  • Extensive stock of service exchange vaporisers available
  • 1-5 year service contracts offering savings and fixed pricing
  • Veterinary Equipment Servicing
  • On-site oxygen concentrator servicing and purity testing
  • Servicing and Certification
    • Warm air recovery system
    • Airshowers
    • Autoclave
    • Containment Isolators
    • Downdraft Tables
    • Safety/Containment cabinets

Vet-Tech: Servicing, Engineers, Systems & Parts

TRAINED ENGINEERS: 

We have a pool of engineers trained to the highest standard to carry out servicing on various equipment. Having a pool enables us to schedule routine maintenance visits easier and respond quickly to any emergency calls that may arise, with a turnaround time of up to 24 hours. They are 100% employed by Vet-Tech Solutions, and when not out on service calls, they are involved in the workshop with the manufacture and assembly of equipment, so they know the complete workings of all systems. 

SERVICE REPORTS: 

Each system will have a report sheet showing the work carried out at the time of the service and any recommendations noted. Before leaving, the engineer will talk you through the reports, and the records are then available on hand for any health and safety audits. The engineer will place various stickers on the system showing the date the system was serviced and when it is next due. All will have signatures on them again, covering traceability.

SERVICE RECORDS: 

At Vet-Tech, we hold all the information of the systems we service and will make contact ahead of the following service. A mail is sent out as a reminder showing the systems we have logged on our database, including the make, model and serial number references. Once a PO is issued, we get the service visit booked in with an agreeable date suitable for all.

HOLISTIC APPROACH: 

Every part of the System is Serviced and checked. This includes all Chambers and Circulatory items.

VAPORISER SERVICING:

 For the Vaporiser, there are 2 Options available:

1. The service exchange vaporiser we offer will replace your current vaporiser with a fully serviced and calibrated vaporiser. All perishable items are replaced inside, the unit is fully pressured and function tested and finally re-calibrated to make sure it meets the manufacturers’ tolerances. The service exchange vaporiser is virtually new and comes with a one year warranty.
2. A vaporiser on-site validation check is where the engineer will come on-site and test the vaporiser with specialist equipment to see if it still meets the manufacturers’ tolerances. No components will be changed during this procedure, and no calibration is carried out.

Please note we have a huge stock of service exchange vaporisers. So should your vaporiser fail, a replacement can be shipped the same day to minimise downtime.

REPLACEMENT PARTS: 

All consumable and minor parts are included in the service price. No surprises later once we have left and no hidden extras. No major parts fitted without prior notice and knowledge.

CO2 SYSTEMS: 

Again, we will service your CO2 Systems in the same manner and carry out a thorough, in-depth check. Giving the nature of this type of equipment, a regular routine service is vital for a smooth-running system.

PROFESSIONAL SERVICE: 

Our engineers are always polite, professional, friendly and discrete given the industry in which they work and guaranteed to turn up on the date agreed.

BIO SECURITY: 

We rigidly follow all clean rules as set out in each establishment. We will never contravene any Bio-Security whatsoever. Tools can also be sent ahead of the visit for cleaning purposes.

Three and five year contracts are available, all designed to save costs. Please just ask for details, and we will get back to you with more information or ask for an on-site visit to discuss your requirements personally.